TOMBOLO INSTITUTE EXECUTIVE EDUCATION PROGRAMS
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations
EXECUTIVE PROGRAMS
Tombolo Institute
at Bellevue College
in partnership with Zschool

Advisory Board Member Profile


Andrew Arana
Microsoft
Prinicpal Service Reliability Engineering Manager

Picture
Areas of Expertise:
Introduction to ​Design Thinking, Empathy ​& Storytelling, Ideation ​& Innovation, Prototyping, ​Testing & Iteration
Andrew Arana is a senior IT leader with 20+ years of experience delivering business value.  Andrew serves as Principal Site Reliability Engineering Manager at Microsoft. At Microsoft, Andrew works with the Microsoft Defender Advanced Threat Protection engineering team to build one of the world’s most advanced Cybersecurity solutions that protects millions of computers on a global scale. He has industry experience in healthcare, law enforcement, telecommunications, and software. Andrew has led cross-functional IT teams in multiple states and for organizations of varying sizes. Andrew has experience working for Fortune 500 companies including Microsoft, American Electric Power, AT&T, and T-Mobile.

Andrew’s experience demonstrates that lack of technical expertise is rarely what keeps companies from building great software. To build great software, it is critical to listen to customers and to inspire all team members to become leaders. Andrew increases team productivity by moving diverse teams from the leader-follower model to the leader-leader model. That way team members take ownership and pride in delivering their best work.

Andrew’s journey started when he moved from Belize to the US on a college scholarship. Andrew earned Bachelor’s and Master’s degrees in Marine Biology. He learned about software development at his first job after graduate school. 

Andrew has traveled extensively. He has visited all 7 continents and over 50 countries. He loves playing guitar and enjoying the great outdoors with his wife and two children. 

Digital Badge (Copy to share)
Picture

    Contact Andrew Now

Submit
Executive Programs at Tombolo Institute
15127 NE 24th St. #773
Redmond, WA 98052​
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@zschool.tomboloinstitute.com
Phone: 425-523-8754
Jodi Sporn - Customer Experience Program Director
Email: 
jodi@zschool.tomboloinstitute.com
Carmen Buitrago - Design Thinking Program Director
Email: cbuitrago@zschool.tomboloinstitute.com
Phone: 425-361-0855
Executive Programs at Tombolo Institute at Bellevue College in partnership with Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations