Design Thinking Program Curriculum
The Design Thinking Program meets the same high academic standards of Bellevue graduate programs, with a challenging interdisciplinary curriculum designed to prepare you to analyze, create, and deliver unique experiences. Roll up your sleeves to solve real-world challenges and use innovative practices developed by top companies. Once you've completed this 8-module program, you will receive a Bellevue Certificate suitable for framing.
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Module 1
INTRODUCTION TO DESIGN THINKING
Learn a practical definition of Design Thinking and how it's used to solve business, technology, and social problems across industries.
- Define design thinking as an effective approach to creative problem-solving.
- Understand how human-centered design and methodology influence Design Thinking.
- Review practices and case studies of Design Thinking in the real world.
Module 2
DESIGNING FOR EMPATHY
Use case studies to understand and apply empathy in business environments and discover the value of empathy-based research and elicitation.
- Identify effective approaches and tools for research.
- Design conversations and interviews that honor stakeholders.
- Frame statements that facilitate problem-solving.
Module 3
INTRODUCTION TO VISUALIZATION
Discover the most common visualization tools in design thinking and the best methods for collaborating to explore and understand ideas.
- Align the right visualizations to the right design thinking tools.
- Learn the visualization tools that best fit specific challenges.
- Explore the use of visualization tools in real-life scenarios.
Module 4
PERSONA & JOURNEY MAP DESIGN
Understand the importance of customer experience-based visualizations. Explore how they help define customer attributes and their experiences with your products, services and stakeholders.
- Create personas that describe stakeholder characteristics.
- Build journey maps that help define critical moments of truth.
- Identify the right tools for success measurement in customer experience.
Module 5
IDEATION IN THE DESIGN THINKING PROCESS
Discover the concept of ideation as a process for developing, communicating and synthesizing prescriptive ideas to others to solve the right problem.
- Develop creative processes for developing new ideas.
- Understand mind-mapping and brainstorming approaches.
- Learn best practices for ideation workshops.
Module 6
PROTOTYPING
Uncover potential approaches for prototyping concepts, products and services that solve problems.
- Understand low and high-fidelity prototyping.
- Design approaches for bringing ideas to life.
- Discuss prototyping approaches and tools.
Module 7
VALIDATION
Leverage previous module knowledge of ideation and prototype design to help design thinkers properly test and validate ideas and prototypes.
- Identify methods for researching and validating outcomes.
- Evaluate recommendations for stakeholder collaboration and participation.
- Develop considerations for design validation.
Module 8
IMPLEMENTATION & APPLICATION
Create a plan for implementing design thinking principles and tools at your organization and for aligning with the ROI of internal projects and stakeholders.
- Develop processes for deployment and launch.
- Explore collaboration methods with stakeholders and success partners.
- Design plans for applying design thinking at your organization.