TOMBOLO INSTITUTE EXECUTIVE EDUCATION PROGRAMS
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EXECUTIVE PROGRAMS
Tombolo Institute
at Bellevue College
in partnership with Zschool

Advisory Board Member Profile


Elizabeth Griffin
Nintendo
Senior Manger, Customer Experience Design

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Areas of Expertise:
Your Customers - ​Their Journey, Ideation ​& Innovation, The Design Thinking Organization
Elizabeth Griffin advocates for a joint data + design strategy as critical for architecting, operationalizing, and measuring end-to-end customer experiences. She has spent nearly 20 years helping global tech brands break down organizational silos between marketing, operations, and service to build experiences that fuel passionate fans and solve key business problems.

Elizabeth has worked internally and as a consultant for major consumer brands including Microsoft, Samsung, HTC, and Nintendo among others. Her customer experience design projects include building a global multi-channel service architecture and business organization, Interface design, customer self-service tool suites, and CRM data infrastructure design. She led the client business team that co-developed SAP’s first digital-CRM + service product: SAP Cloud for Service and Cloud for Social Media Analytics and Engagement.

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Executive Programs at Tombolo Institute
15127 NE 24th St. #773
Redmond, WA 98052​
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@zschool.tomboloinstitute.com
Phone: 425-523-8754
Jodi Sporn - Customer Experience Program Director
Email: 
jodi@zschool.tomboloinstitute.com
Carmen Buitrago - Design Thinking Program Director
Email: cbuitrago@zschool.tomboloinstitute.com
Phone: 425-361-0855
Executive Programs at Tombolo Institute at Bellevue College in partnership with Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations