TOMBOLO INSTITUTE EXECUTIVE EDUCATION PROGRAMS
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EXECUTIVE PROGRAMS
Tombolo Institute
at Bellevue College
in partnership with Zschool

Advisory Board Member Profile


Emma Parker
AAA Travel
Branch Manager

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Areas of Expertise:
Introduction to ​Design Thinking, The Design Thinking Organization
This year marks a milestone 10 years in the Travel Industry for Emma Parker, beginning her journey as a call-center representative for Holland America Line in late 2011.  Enhancing her skill set to include a wider experience in travel, Emma took on the task of opening the then-new AAA Washington retail and travel storefront in Lynnwood, WA as their Operations Manager for 4 years followed by her current tenure as the Store Manager the same Alderwood branch.  

Leading a team of domestic and international Travel Professionals, Emma and her team are helping members and customers explore the world near and far. Utilizing the values of active questions and listening, her team is leading the way in providing one of a kind experiences matching the uniqueness of each client. 

Through establishing lasting relationships with a portfolio of partners in the industry, Emma was appointed and currently serves on the Delta Vacations Council of Emerging Leaders.  Here she is providing a voice for the very professionals she is leading every day and their valuable feedback directly to the provider.  

In her free time Emma loves to; spend time with her family who live locally, travel around the globe (she’s made it to 5 continents so far and to more than 20 countries), as a Seattle native the list would not be complete without exploring the magnificent scenery around us in the Pacific Northwest. 

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Executive Programs at Tombolo Institute
15127 NE 24th St. #773
Redmond, WA 98052​
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@zschool.tomboloinstitute.com
Phone: 425-523-8754
Jodi Sporn - Customer Experience Program Director
Email: 
jodi@zschool.tomboloinstitute.com
Carmen Buitrago - Design Thinking Program Director
Email: cbuitrago@zschool.tomboloinstitute.com
Phone: 425-361-0855
Executive Programs at Tombolo Institute at Bellevue College in partnership with Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations