TOMBOLO INSTITUTE EXECUTIVE EDUCATION PROGRAMS
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EXECUTIVE PROGRAMS
Tombolo Institute
at Bellevue College
in partnership with Zschool

Advisory Board Member Profile


Katie Ferguson
Circle Internet Financial
Director of Acct Management

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Areas of Expertise:
Customer First Culture, Principles of Customer ​Relationship Building, Customer Experience Functional Alignment
A customer obsessed leader with experience in payments innovation, conversational AI, and digital currencies. Katie has excelled in Customer Success and Strategic Partnerships across a variety of industries at different stages of growth.

​Utilizing the fundamentals of human first customer engagement models, Katie develops a consistently loud “voice of the customer” and pumps that into every corner of the business to ensure alignment in driving the “customer first” vision. Using fearlessness and curiosity to foster meaningful relationships while growing customer lifetime value is a paradigm of her leadership style. She believes that customers are the #1 asset and growth engine of a business.

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Executive Programs at Tombolo Institute
15127 NE 24th St. #773
Redmond, WA 98052​
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@zschool.tomboloinstitute.com
Phone: 425-523-8754
Jodi Sporn - Customer Experience Program Director
Email: 
jodi@zschool.tomboloinstitute.com
Carmen Buitrago - Design Thinking Program Director
Email: cbuitrago@zschool.tomboloinstitute.com
Phone: 425-361-0855
Executive Programs at Tombolo Institute at Bellevue College in partnership with Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations