TOMBOLO INSTITUTE EXECUTIVE EDUCATION PROGRAMS
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EXECUTIVE PROGRAMS
Tombolo Institute
at Bellevue College
in partnership with Zschool

Advisory Board Member Profile


Monica Mendiola
Supervisor - Program Coordination, Utilization Management & Case Management
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Areas of Expertise:
YOUR Customer ​Experience Strategy, Customer-Focused Innovation, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
My name is Monica Mendiola, a native from the beautiful island of Guam.  I moved to Tacoma, WA in the year 2000 with my family, seeking for a fresh start and a new way of life.

I'm currently the Supervisor of Program Coordination for 2 Departments on the Medical Management Team at Coordinated Care Healthplan of Washington & have been employed for 6 wonderful years.

My success stems from 'walking the shoes of our members' almost all my life, struggling with poverty and being part of the 'system.'  In 2014, I was lucky to obtain employment
with Coordinated Care after being unemployed for 10 months.  It was truly a blessing not because I was finally employed but more because it was a way for me to give back to the community in a different way.

Outside of the work arena, I love spending time with my family, dancing, mentoring, networking, shopping and occasionally volunteering.

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Executive Programs at Tombolo Institute
15127 NE 24th St. #773
Redmond, WA 98052​
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@zschool.tomboloinstitute.com
Phone: 425-523-8754
Jodi Sporn - Customer Experience Program Director
Email: 
jodi@zschool.tomboloinstitute.com
Carmen Buitrago - Design Thinking Program Director
Email: cbuitrago@zschool.tomboloinstitute.com
Phone: 425-361-0855
Executive Programs at Tombolo Institute at Bellevue College in partnership with Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations