What to Expect from the Online Customer Experience Program

Enjoy a self-paced learning format with your Tombolo Institute at Bellevue College Customer Experience Online Program. This is an  8 module course, offering you an alternative experience to our in-classroom program while providing the flexibility of choosing the place and time of your education. You can set an individual pace to meet your personal learning style. If you are looking for convenience of self study but still want to be able to ask questions and receive feedback from expert faculty,  our online course is just right for you!
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During the online program, you will access the Tombolo Institute at Bellevue Online Learning Portal. Each of the 8 modules is presented along with videos, references, assignments, chat, engagement exercises, and collaborative sessions. Throughout the online program, you will solve a real or hypothetical real-world problem and apply your learning toward a Capstone Project. By the end of the course, you will have your own Professional Customer Experience Portfolio filled with tools and resources to apply at your organization.

Your Online Learning Experience Includes:

• 8 - 10 short videos per week.
• Engagement activities and exercises that reinforce your new skills.
• Interaction with peers and faculty through the online learning portal.
• Participation in live virtual office hours with expert faculty and peers.
• A Professional Customer Experience Capstone Portfolio.
• 4 Weeks of post program mentoring.

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