Advisory Board Member Profile
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Robert Mapes
Strategic Relationship Partner
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Areas of Expertise:
YOUR Customer Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
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Robert Roy Mapes is passionate about the business of design and the design of business. Rob is a leader from organizations focused on design thinking, customer experience, product design, and integrated marketing. His roles have ranged from leading studios and design operations to stewarding innovation and client partnerships.
Rob is a strategic relationship partner for the experience-driven design firm projekt202. Previously, he was part of frog, TEAGUE, and POSSIBLE.
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