TOMBOLO INSTITUTE EXECUTIVE EDUCATION PROGRAMS
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EXECUTIVE PROGRAMS
Tombolo Institute
at Bellevue College
in partnership with Zschool

Advisory Board Member Profile


Robert Mapes
Strategic Relationship Partner
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Areas of Expertise:
YOUR Customer ​Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
Robert Roy Mapes is passionate about the business of design and the design of business. Rob is a leader from organizations focused on design thinking, customer experience, product design, and integrated marketing. His roles have ranged from leading studios and design operations to stewarding innovation and client partnerships.

Rob is a strategic relationship partner for the experience-driven design firm projekt202. Previously, he was part of frog, TEAGUE, and POSSIBLE.

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Executive Programs at Tombolo Institute
15127 NE 24th St. #773
Redmond, WA 98052​
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@zschool.tomboloinstitute.com
Phone: 425-523-8754
Jodi Sporn - Customer Experience Program Director
Email: 
jodi@zschool.tomboloinstitute.com
Carmen Buitrago - Design Thinking Program Director
Email: cbuitrago@zschool.tomboloinstitute.com
Phone: 425-361-0855
Executive Programs at Tombolo Institute at Bellevue College in partnership with Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
      • Our Faculty & Leadership
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • PROGRAM INFORMATION >
        • Academic Overview
        • Curriculum
        • Online Program
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations