Advisory Board Member Profile
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Sarah Phelps
Director of Astronaut Experience
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Areas of Expertise:
YOUR Customers, THEIR Experience Journey, Customer First Culture, Principles of Customer Relationship Building, Customer Experience in your Organization-Navigating Politics of Change
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Sarah Phelps is passionate about creating one-of-a-kind and life-changing customer experiences. Sarah is currently developing out-of-this-world experiences as the Director of Astronaut and Customer Experience for Blue Origin, a spaceflight company located in Kent, Washington. Prior to Blue Origin, Sarah was the Director of Member Services for Yellowstone Club, a private ski and golf resort in Big Sky, Montana.
With additional experience in education, non-profits, and all-inclusive resorts, Sarah brings a wide breadth of knowledge with a focus on experiential and transformational travel.
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