Advisory Board Member Profile
|
Taira Anderson
Municipal Research & Services Center
Roster Program Manager |
Areas of Expertise:
Your Customers - Their Journey, Empathy & Storytelling
|
Taira Anderson has been a Program/Product/Customer Experience Manager with MRSC (Municipal Research and Services Center) for over five years and in the past has spent time as an Editor in Chief of a local literary magazine, as well as a writing instructor. She holds a Master of Fine Arts in Creative Writing, a bachelor’s degree in fine art, and a Marketing Management Certificate.
Her unique background in the arts has grown her capacity for empathy, which helps to inform everything from customer service strategy to outreach and development goals. She is tirelessly passionate about customer-centrism, lifelong learning, local communities and issues of equity and inclusion.
|
